The plain-language version. No fine print designed to trip you up.
By ordering from Shezuri you confirm the details you give us are accurate and that you are old enough to buy supplements. Prices are in Ghana cedis and may change, but the price you see at checkout is the price you pay for that order.
An order is confirmed once payment clears via Mobile Money or card. We may cancel and refund an order if an item is out of stock or a pricing error slips through. If we do, you get your money back in full.
We sell supplements, not medicine. Nothing on this site treats, cures, or prevents any condition, and nothing here is medical advice. Always read the label and speak to a pharmacist or doctor before starting something new, especially if you are pregnant, breastfeeding, on medication, or managing a health condition.
Delivery times are estimates, not guarantees, and can shift with courier conditions. Sealed items cannot be returned once opened. Damaged, wrong, or near-expiry items are covered, see the Delivery and Returns page for the full process.
Your name, contact details, delivery address, and order history. Payment is handled by our Mobile Money and card providers, so we never see or store your full card number.
To process orders, arrange delivery, handle returns, and reach you about your purchase. If you opt in, we may send occasional offers, and you can unsubscribe any time.
Only the people and partners who need it to fulfil your order, like our delivery couriers and payment processors. We do not sell your data. Ever.
You can ask us what we hold about you, correct it, or ask us to delete it. Use the Contact page; a dedicated privacy email will be published before launch.
Questions about any of this? Use the Contact page for the current support status. We are based in Oyarifa, Ghana, and these terms are governed by Ghanaian law.